If you are not completely satisfied, you can return the product to us and we will either replace it or credit your account, subject to the terms below. Valid for products purchased from Importers Coffee.

This policy forms part our Terms and Conditions and words defined in the Terms and Conditions have the same meaning in this policy unless the context indicates otherwise. If you are to send your order back within 7 days, unused – you will receive your refund in full. Let us know you are wanting to return your order and we will arrange a collection and get you back to your happy coffee drinking self as soon as we can.

Get in touch to book your return